Privacy Policy

Effective date: August 27, 2026

WarmPawelle respects your privacy. This Privacy Policy explains how we collect, use and share information when you visit our website, place an order, contact us or otherwise use our services.

Information we collect

We collect information you provide, such as your name, billing and shipping address, email address, phone number, order details and messages sent to customer support. Payment card details are processed by our payment providers and are not stored by WarmPawelle.

We also collect limited technical information automatically, including your IP address, device and browser information, pages viewed, referring links and interactions with the site. Cookies and similar technologies help us keep the store secure, remember your preferences and understand site performance.

How we use information

We use information to process and deliver orders, take payment, provide order updates, respond to support requests, prevent fraud, maintain account and store security, improve our products and website, and comply with legal obligations. Where permitted by law and with your consent when required, we may send marketing messages; you can unsubscribe at any time.

How we share information

We share information only as needed to operate the store. This may include Shopify, payment processors, shipping and fulfillment partners, customer-support and email providers, analytics providers, and professional advisers. These service providers may use information only to provide services to us or as required by law.

We do not sell your personal information. We may disclose information to comply with a legal request, protect our rights and customers, investigate fraud or support a business transfer.

Cookies and analytics

Our website uses essential cookies for shopping-cart, checkout, security and preference functions. With your choices and where permitted by law, analytics or advertising cookies may be used to measure visits and improve relevant communications. You can manage cookies through your browser and any consent controls shown on the site.

Data retention and security

We retain information for as long as needed to provide services, complete transactions, resolve disputes, meet legal and accounting requirements, and enforce our agreements. We use reasonable administrative, technical and organizational safeguards, but no online transmission or storage system can be guaranteed completely secure.

Your rights

Depending on where you live, you may have rights to request access, correction, deletion, portability or restriction of your personal information, or to object to certain processing. You may also withdraw marketing consent. To make a request, contact us using the details below. We may need to verify your identity before completing a request.

Children's privacy

Our services are intended for adults and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided information, please contact us so we can review and delete it where appropriate.

Changes to this policy

We may update this Privacy Policy when our practices or legal requirements change. The updated version will be posted on this page with a new effective date.

Contact us

For privacy questions or requests, please contact WarmPawelle and include “Privacy” in your message subject.